Globalization and instant access to information, products and services have changed the way our customers conduct business – old business models no longer work. Today’s competitive environment leaves no room for error. Organisations must delight their customers and relentlessly look for ways to exceed their expectations.
One strategic objective of any organization is the continual improvement of its processes in order to gain competitive advantage, enhance its performance, and benefit interested parties such as customers, employees and shareholders. Quality and Six Sigma is leading this change
Six Sigma is a highly disciplined, measurement-based process that helps us focus on developing and delivering near-perfect products and services. The measure is 3.4 defects per million opportunity (DPMO) – getting as close to “zero defect” as possible!

The two (2) main tools of six sigma: DMAIC and DMADV
	DMAIC (Define, Measure, Analyze, Improve, Control) is the Six Sigma methodology, which focuses on significant process improvement. With strategic goals in mind, an executive team identifies areas/processes to focus on. An improvement project is then initiated.
	DMADV (Define, Measure, Analyze, Design, Verify/Validate) is the Six Sigma methodology that focuses on process design/re-design. In DEFINE, the project purpose and scope are established. In MEASURE, voice-of-the-customer data are translated into Critical to Quality characteristics (i.e., design measurements) that the design must meet.

Lean manufacturing concepts, methods, and tools are based on the world's most efficient manufacturing technology—the Toyota Production System. This system has now been adapted and adopted by all types of organizations. Manufacturing, financial, healthcare, insurance, government, and military institutions have all embraced lean concepts. We have taken the basics and made them even more practical and accessible to people in any industry at any level.
Lean focuses on fast delivery, waste elimination, optimized inventory etc.

CONSULTING & TRAINING

Fostering change throughout all levels of an organization takes clear vision, careful planning, and committed leadership. Thundersafe provide immediate assistance in consulting, training, coaching, and facilitating the application of methods and tools to improve your organization's business processes and results. We have the programs and systems in place to translate these goals and objectives into an effective Six Sigma program.
We can help your organization:

• Integrate Lean into an existing Six Sigma initiative.
• Integrate Six Sigma into an existing Lean initiative.
• Initiate a new Lean Six Sigma initiative.